Privacy Policy
Last Updated: 2026
Jon Smith respects your privacy and is committed to protecting the personal information you share with us.
1. Information We Collect
We may collect the following information:
- Contact Information: Name, email address, phone number, and mailing address when you submit forms
- Property Preferences: Search criteria, saved listings, property inquiries, and home valuation requests
- Usage Data: Pages visited, listings viewed, time spent on site, browser type, device information, and IP address
- Cookies and Tracking: We use cookies and similar technologies to improve your experience
2. Telephony and Communication Data
When you interact with us via phone or text message, we may collect:
- Call Records: Date, time, duration, and phone numbers
- Call Recordings: With proper consent, calls may be recorded
- Call Transcriptions: Recorded calls may be transcribed
- Text Messages: Content of SMS/MMS messages exchanged
- AI Interaction Data: Content and outcomes of AI-assisted interactions
- Consent Records: Records of your consent including timestamps
3. How We Use Your Information
We use the information we collect to:
- Respond to your property inquiries and real estate service requests
- Send you property listings, market updates, and relevant real estate information
- Provide home valuation estimates and market analysis
- Improve our website and the services we offer
- Comply with legal obligations and MLS requirements
- Contact you via phone, text, or email regarding your real estate needs
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party platforms that help us operate this website (including CloseDaily)
- MLS and Real Estate Partners: As required by MLS rules and real estate transaction processes
- Legal Requirements: When required by law, regulation, or legal process
5. Data Retention
We retain your personal information for as long as necessary to provide our services. Communication records are retained for up to 90 days unless longer retention is required by law.
6. Your Rights and Choices
You have the right to:
- Opt Out of Texts: Reply STOP to any text message
- Opt Out of Calls: Request to be placed on our Do Not Call list
- Access Your Data: Request a copy of your personal information
- Delete Your Data: Request deletion, subject to legal retention requirements
- Opt Out of Cookies: Adjust your browser settings
7. California Residents
If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.
8. Security
We implement reasonable security measures to protect your personal information.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page.
10. Contact
If you have questions, please contact us through the contact form on this website.
© 2026 Jon Smith. All Rights Reserved.